Companies across industries are exploring and implementing artificial intelligence (AI) projects, from big data to robotics, to automate business processes, improve customer experience, and innovate product development. According to McKinsey, “embracing AI promises considerable benefits for businesses and economies through its contributions to productivity and growth.” But with that promise comes challenges.
Computers and machines don’t come into this world with inherent knowledge or an understanding of how things work. Like humans, they need to be taught that a red light means stop and green means go. So, how do these machines actually gain the intelligence they need to carry