AIops (artificial intelligence for IT operations) is one of those cool buzzwords that is actually part of another buzzword: cloudops (cloud operations), which is a part of the mother of all buzzwords: cloud computing.
The concept of AIops and the tool category of AIops are really the maturation of operational tools in general. Most of those in the traditional ops tools space, at least in the past few years, bolted an AI engine onto a tool and called it AIops.
Some purpose-built AIops tool startups out there are leveraging AI from the jump. All are worth a look as