Telemedicine is the use of medical information that is exchanged from one place to another using electronic communication to improve the patient’s health status. Some of the benefits of telemedicine are convenience, lower costs, improved health access, and reduced risk of exposure to disease infections. But on the other hand, the challenge is that not all telemedicine services are supported by insurance, high-speed Internet speed, necessary software, and hardware, and reduce the risk of exposure to disease and infection. If you want high connection speeds and you can avoid cyber-attacks, then SD-WAN solutions from Teldat is the solution.
Before the Covid-19 pandemic, telemedicine adoption had grown considerably around the world, with several applications that encouraged doctors and patients to interact virtually. This is driven by convenience, faster service, and cost savings for patients. The emergence of Covid-19 is driving the acceleration of the adoption of telemedicine and the method chosen for high-risk patients where telemedicine is the only way to get treatment.
Telemedicine opens up new opportunities for challenges and threats in terms of cybersecurity, which are as follows:
- Use of commercial video and software that lacks security controls.
- Protection of personal data because telemedicine requires the sharing of personal data such as photos and medical history.
- Lack of internal hospital standardization of equipment, support, and ownership.
- Achieve compliance with standard safety regulations in the healthcare industry.
Apart from the four things above, there are four other challenges and threats that health institutions need to anticipate in Indonesia.
- Standardization of all parts of the health institution into one platform, because multiple platforms mean more cybersecurity issues and bad patient experiences.
- Potential for fraud; how do we ensure the identification of people from e-mail or telephone and the possibility of having patient data stolen.
- Medical infrastructure support. The future trend is for many medical devices that need to be integrated and this increases cyber threats and the potential need for patients to use multiple systems.
- Cybersecurity solutions to protect patients at a time when health institutions are out of control and to balance cybersecurity for patients who are less tech-savvy and more likely to be attacked.
Thus, health institutions need to get management support to initiate telemedicine by linking discussions related to business objectives and securing data so that it can provide a better experience and reduce costs.
To achieve this, several network devices can be used. But the best networks, for now, are SD-WAN network products. Many providers have SD-WAN technology. One of the best is Teldat.