Day: May 12, 2020

A developer’s guide to building a WhatsApp chatbot

Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific use case, instead of a web app? Would people like it better? Would it be more useful?

But the story is much bigger than that. Chatbots have so much potential! In this WhatsApp chatbot tutorial, I wanted to share my learning journey, best practices I discovered, and my predictions on the app vs. chatbot question. And beyond: Will chatbots one day replace

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Where to direct healthcare spending on cloud computing

Recently, a metropolitan hospital system was assessing the impact of COVID-19 on its effectiveness in delivering care as well as on its business aspect. The patterns were pretty clear in terms of how healthcare had been delivered during the outbreak, and how it needs to change going forward to improve patient outcomes, for pandemic and nonpandemic health events.

They found that information sharing around changing patterns of effective treatment of the virus was difficult, considering the reactive thinking around patient care for most hospitals at times when the emergency centers were stressed. The sharing of information around evolution of treatments

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